For all returns, please contact us for a Return Authorization Number before returning the item. Return within 30 days, and we will refund your product purchase in full. The buyer is responsible for returning the items, and the refund will be issued only after we receive the merchandise. We encourage that returns are through a shipping method that provides insurance and tracking. Refunds cover the price of the purchased products, and do not include shipping charges. If you received Free Shipping on your initial order we will deduct our initial shipping cost from the refund amount.